// Sistema de triagem de currículos
const analyzeResume = async (resumeText) => {
  const skills = await extractSkills(resumeText);
  const experience = await calculateExperience(resumeText);
  const education = await extractEducation(resumeText);
  
  const score = calculateFitScore({
    skills,
    experience,
    education,
    jobRequirements
  });
  
  if (score > 0.8) {
    await scheduleInterview(candidate);
    await notifyHR(candidate, 'high_potential');
  } else if (score > 0.6) {
    await addToTalentPool(candidate);
  }
  
  return { score, recommendation };
};

// Classificação automática de tickets
const classifyTicket = async (ticketContent) => {
  const analysis = await analyzeText(ticketContent);
  
  const classification = {
    category: analysis.category, // 'technical', 'billing', 'general'
    priority: analysis.urgency,  // 'low', 'medium', 'high', 'critical'
    sentiment: analysis.sentiment, // 'positive', 'neutral', 'negative'
    department: analysis.department // 'support', 'sales', 'technical'
  };
  
  // Auto-assign based on classification
  const assignee = await findBestAgent(classification);
  
  // Suggest response if similar cases exist
  const suggestedResponse = await findSimilarCases(ticketContent);
  
  return {
    classification,
    assignee,
    suggestedResponse,
    estimatedResolutionTime: calculateETA(classification)
  };
};

// Sistema de monitoramento de estoque
const monitorInventory = async () => {
  const currentStock = await getInventoryLevels();
  const salesForecast = await predictDemand(30); // 30 dias
  
  for (const item of currentStock) {
    const daysOfStock = item.quantity / salesForecast[item.id];
    
    if (daysOfStock < item.reorderPoint) {
      const orderQuantity = calculateOptimalOrder(
        item,
        salesForecast[item.id],
        item.leadTime
      );
      
      await createPurchaseOrder({
        item: item.id,
        quantity: orderQuantity,
        supplier: item.preferredSupplier,
        urgency: daysOfStock < 7 ? 'high' : 'normal'
      });
      
      await notifyPurchasing(item, orderQuantity);
    }
  }
};